It was working fine last time I used it now when I try to print in black it says the right cartridge is wrong (the color one) any help???|||The electronics on the cartridge have degraded or are faulty.
You need to replace the cartridge.|||You have to install the cartridges again.
1) Turn on the printer; take out the cartridges and shake them.
2) Turn off the printer for a few minutes
3) Turn on the printer, when it says %26quot;insert inks%26quot;, and then insert the compatible cartridges one by one, making sure the cartridges are sitting completely in the slots.|||The electronic component on the cartridge has deteriorated, often a problem with refilled or refurbished cartridges. You must replace it. If that doesn%26#039;t work, then you have a problem with the printer, or the printer%26#039;s software. (You can always uninstall and reinstall the software.)|||hey boss chick time to fix it.|||call the help desk|||maybe it%26#039;s empty.
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