Why does it say cartridge incorrect on my printers screen when its the cartridge i got with it?

Have you followed the fitting instructions carefully? Removed all the plastic tear-offs? Try cleaning the contacts carefully. Does the printer take more than one cartridge, is it in the right slot?|||If it%26#039;s the cartridge it came with and you have checking it is inserted in correct slot, and fully seated, call the manufacturer support line for help.


Could be a faulty cart, or a faulty printer.





NO NOT attempt to do any fix yourself, if manuf are unhelpful, grab your receipt and box and take it back to whence it came. Seller will try to apss you off to manufacturer, but (certainly under UK law) The Seller is the person with whom you have contract, therefore they need to assist you to resolve.|||if you refilled your cartridge rather than replaced it with one of the expensive originals, it might give you that message. here%26#039;s a stock answer from one of the printer companies:





%26quot;Welcome to Lexmark%26#039;s e-mail support service. I appreciate the opportuni=


ty


to assist you, and I believe my suggestions here will provide you a


satisfactory solution.





Lexmark International does not recommend the use of third party inks or=





inkjet cartridge refill kits. Genuine Lexmark inks and cartridges are


perfectly matched to the printing system. Using genuine Lexmark ink and=





cartridges ensures that every document produced is of the highest possi=


ble


print quality, providing long-term dependable service from your Lexmark=





printer.





Lexmark cannot assure the excellent print quality and reliability of it=


s


inkjet cartridges after a cartridge has been refilled. Using incompatib=


le


inks in an attempt to extend the life of a genuine Lexmark cartridge be=


yond


its recommended usage can cause failures in several different areas of =


the


printer. Inkjet cartridges and printer failures caused by refilling or =


a


third party ink are not covered by your Lexmark Printer Warranty, Exten=


ded


Warranty or Service Agreement.%26quot;|||contact customer support at your printers company......|||try updating the drivers for your printer|||have you removed the plastic strip or followed all the instructions for installing it?